About Us

About Elanovca

Welcome to Elanovca.

Elanovca is a brand operated by Jiangxi Kuangtu E-Commerce Co., Ltd.

We are committed to providing customers with reliable products, clear service information, and a transparent online shopping experience.

Our goal is to make every step of your shopping journey simple and convenient — from browsing products and placing orders to receiving customer support after purchase.

We provide assistance with product information, order inquiries, payment questions, shipping updates, returns, and refunds. Our customer support team is available to help resolve your questions and provide timely assistance.

Company Information

For transparency, our business information is provided below:

Brand Name:
Elanovca

Legal Company Name:
Jiangxi Kuangtu E-Commerce Co., Ltd.

Customer Support Email:
service@elanovca.com

Business Address:
Room 201, Youyi Commercial Building,
No.230 Jianshe West Road,
Xihu District, Nanchang City,
Jiangxi Province, China

Customer Support

Service Days:
Monday – Friday

Estimated Response Time:
Usually within 24–48 business hours

During holidays, promotional periods, or times with higher inquiry volumes, response times may take slightly longer.

Thank you for your understanding. Our team will respond as soon as possible.